Gendrot Web Solutions and Computer Repair 01205 365114 | 07883 283985

Privacy and Cookie Policy

This policy sets out how Gendrot Web Solutions uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Any information that you may be asked to provide by which you can be identified when using this website will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. This policy is effective from 22/06/2016.

What Information Do You Collect and Why?

Only customers’ names, products purchased and contact information including telephone number and email address are collected as it is required for general record keeping and to respond to queries as required. Your personal information will not be distributed to any third parties unless we have your permission or are required by law to do so.

What Are Cookies

Cookies are small unique text files that are sent by a web server and stored on a computer or mobile device. A cookie can only be retrieved by the server that sent it. Cookies contain anonymous data such as a unique identifier, the name of the site, and random generated digits.

There are two types of cookies, which are Persistent Cookies that are stored on your computer’s hard drive until they expire or are manually deleted and Session Cookies which expire once the website has been left and are not stored on your computer’s hard drive.

Cookies In Use On This Website

This website uses both  session and persistent cookies to anonymously determine items in the cart, monitor browsing habits and preferences of visitors to this website. Please see below for more detailed information about the cookies which can be found on this website:

Cookie Description
_utma This cookie is sent when you first visit the website, As it contains a Unique ID it helps to track visitors to the website. If this cookie is deleted it is reissued one the next visit. It is set to expire in two years.
_umtb This cookie is used to establish and continue a “user session” on this website, every time a visitor views a page of this site this cookie is updated. It helps to discover how the website is navigated and how long visits to a specific page last. This cookie expires in 30 minutes intervals.
_umtz This cookie stores how visitors were referred to the website; this could be by search, directly entering the website address or by following a link on another website. This cookie is updated per webpage visited and it will expire in six month intervals.
_utmc This cookie was used in conjunction with the __utmb cookie to determine whether or not to establish a “new session” for  a user. It is not used anymore, it can safely be deleted, but there is no risk in leaving it set. It will expires at the end of a browsing session.


These are session cookies, they contain information about what items are in the cart and contains details of changes. No personal information is stored in either cookie.
wp_woocommerce_session_  This cookie contains a unique code for each customer that is used as a reference to find the cart data in the database for each customer. No personal information is stored.
woocommerce_recently_viewed This session cookie contains information about recently viewed products. No personal information is collected or stored.

The cookies above allow this website to perform as you expect, for example the session cookies that are used to allow the cart to function are required. The Google Analytic cookies allow us anomalously monitor usage so that this website can be improved. The cookies in use on this website do not collect any personally identifiable or sensitive information and they cannot be used to find out your identity.

You can opt-out of being tracked by Google Analytics, however before you opt-out please consider that this will affect my knowledge of visitor experience and ability to improve this website. Examples of the data that is collected include pages that are viewed, how visitors are referred and how long visits to this website last. Please follow this link to Read Google’s Privacy Policy.

Deleting Cookies Already Stored On Your Computer

Most browsers automatically accept cookies but you can change your browser settings to restrict, block or delete cookies. If you wish to block cookies from this site you can learn how to do this by following the links below, however please note that by doing so this will mean that this site may not work as you expect.

Manage Cookies In Firefox

Select ‘options’ then choose ‘privacy’. You then have two options; one is to tick ‘tell websites that I do not want to be tracked’ and the second option you can use is to delete stored cookies manually.

Manage Cookies In Safari

In Safari 5.1 click on settings icon (in the top right corner), select ‘Preferences’ menu and then select ‘privacy’. Look for the section to block cookies and choose either ‘always’, ‘never’ or ‘from third parties and advertisers’.

Manage Cookies In Internet Explorer

Select the ‘Tools’ menu and choose ‘internet options’ and then ‘privacy’. You can then choose settings that affect cookie storage, whether to ‘accept all cookies’ or ‘block all cookies’.

Manage Cookies In Google Chrome

Click on the wrench icon below the ‘close’ button and select ‘settings’, click ‘advanced settings’ and you should see the ‘privacy’ section with a button named ‘content settings’. Once you press this button a window will appear and the first section you see will be the ‘cookies section’. There are options which allow you to delete cookies, allow or block all cookies by default or set cookie preferences and exceptions for particular sites or domains.

Managing Cookies On Your Smartphone